Complaints procedure

I have a complaint. What should I do?

It's always possible that something doesn't go exactly as planned. We recommend that you first inform us of any complaints by emailing info@superfoodshop.nl.

We aim to respond to your message as quickly as possible and find a solution together.

We can't find a solution together. What now?

If this doesn't lead to a solution, you can submit your dispute for mediation through WebwinkelKeur: https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil.